Advanced e-commerce resources :: Miva Merchant Hosting :: oscommerce

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E-Commerce

Q: What is a shopping cart?

A: A shopping cart is an electronic store that allows you to list all your products and allows your customers to purchase those products online.

Q: Is Miva Merchant really easy to use?

A: Yes! Miva Merchant has a complete set of wizards to simplify the process of building your store. You can use the "wizards" to get your store setup. Miva is Site Administrator Friendly.

Q: Is Miva Merchant sophisticated enough to handle my complex ecommerce store?

A: Yes! The browser based administration interface provides access to an array of more sophisticated tools to maintain your catalog and inventory, manage customer and affiliate accounts, create comprehensive promotional campaigns, handle order fulfillment responsibilities, and generate detailed sales and website traffic reports.

Q: Can Miva Merchant generate reports that I can use to analyze my sales?

A: Analyzing your store activity is important. Miva Merchant can be configured to exports directly to QuickBooks for backend accounting and provides several options for exporting your data for further analysis. Third-party applications such as Quantified Systems Urchin web analysis tool can be integrated for a comprehensive web tracking solution.

Q: Can I easily integrate a Miva Merchant store into my existing web pages?

A: Yes. E-merchants who have sites in HTML can hyperlink directly into a Miva Merchant e-catalog. Key e-catalog functions such as product lookup, category presentation, shopping basket, and order forms can be accessed as components of existing HTML-based web sites.

Q: How will I manage my ecommerce store? Will this be easy?

A: Yes! Whether you are running a single store, or a "shopping mall", Miva Merchant allows you to have complete management control. You can create a store manager with full authority and multiple user accounts to handle the normal day-to-day operations of running your store. Also, customer accounts can be set up to provide frequent shopper programs, discounted pricing and special product availability.

Q: Will my data be secure within Miva Merchant?

A: All sensitive data can be encrypted with SSL prior to transmission. This includes the customer ordering process and processing of orders. Multiple layers of login permissions give a centralized manager the ability to grant store-level permissions to different developers and merchants

Q: Can I take orders with Miva Merchant and not use credit cards?

A: Yes! You can have people place orders and process them after receiving payment by any other means you desire, such as by check, Wire transfer etc...

Q: Do I still need a Merchant account with Miva Merchant?

A: Don't confuse the two, they are different. Miva Merchant gives you all the tools to easily process online orders through a number of third party gateways. If you plan on being able to accept MasterCard and Visa you will still need to establish a Merchant account and a payment gateway.

Q: Which payment gateways does Miva Merchant support?

A: Some of the supported Payment Gateway Processors include:

Authorize Net
CSI Linkpoint
CyberCash
CyberSource ICS2
Verisign Payflow Link
Verisign Payflow Pro
Cardservice International
Clickpay
E-Commerce Exchange
E-xact Transactions, Ltd.
eProcessingNetwork, L.C.
Heartland Payment Systems
IONGATE
PayByCheck.com LLC
University Place
PSiGate
Signio, Inc.

Advanced Hosting is an Authorize.Net partner, please feel free to contact Advanced Hosting for all the information you will need to be setup with Authorize.Net. We can have you setup within 24 hours.

Q: Can I import my products from an Excel spreadsheet into Miva Merchant?

A: Yes, you can. Miva Merchant allows you to upload any delimited text file. Simply save your Excel spreadsheet as a text file and then use the Miva wizard for your upload.

Q: Can I customize Miva Merchant to fit my specific needs?

A: You sure can. You can either purchase modules that have already been developed that are readily available on the internet or if you would like to program your own code to address your specific needs you can purchase Miva Professional, or Advanced Hosting can do customized programming for you.

Q: Where can I find additional information on Miva Merchant?

A: http://miva.com/

Q: How easy is it to setup Miva storefront?

A: If you Miva's wizards the setup is quick and simple.

Q: What's the cost to upgrade my Miva Merchant software?

A: The upgrades are free.