Advanced e-commerce resources :: Miva Merchant Hosting :: oscommerce

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Our Company

Q: How long has Advanced Hosting been in business?

A: 3 years

Q: Is your company a reseller?

A: No.

Q: What kind of connections to the Internet does your hosting service have?

A: We connect to the backbone of the internet through: OC12 with OC3 backup. We utilize the services of three phone companies: AT&T, QUEST, and FSC who have equipment in our building with backup power supplies.

Q: What kind of equipment do you run my site on?

A: Advanced Hosting servers are all high quality, reliable DELL poweredge servers. See our network page for details.

Q: What are your support options?

A: You can email us at support@awaddhosting.com or phone us at (877) 457-4438, we also offer a live chat between 10am and 5pm Monday thru Saturday. We have an extensive Information Library on our HERE and you are encouraged to use our help desk at HELP DESK.

Q: Where are you located? Where are your servers located?

A: Our administrative offices are located in beautiful Clear Lake, Iowa. Our servers are strategically located in Maryland with a redundant NOC four miles away. This allows us to provide 99.9% reliability.